Crowne Plaza Niagara Falls Ny - Riverside By Ihg, Niagara Falls ~ Reviews, Room Choices & Prices 2025

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About the Resort

7001 Buffalo Ave, Niagara Falls, New York, United States, 14304

Crowne Plaza Niagara Falls Ny - Riverside, An Ihg Hotel is strategically located just a few kilometers from the breathtaking Niagara Falls, one of the most famous natural wonders in the world. The hotel's high-rise architecture provides spectacular river views, combining modern design with the charm of its scenic setting. Guests can experience a blend of comfort and convenience, benefiting from various amenities designed for both leisure and business travelers.

Location

The resort is conveniently situated just 8 km from Niagara Falls Amtrak and 10 km from Niagara Falls International Airport, ensuring easy travel for guests. Nearby attractions include the Niagara Falls State Park and the Aquarium of Niagara, enhancing the overall experience of staying at this fabulous resort.

Rooms

The resort offers a variety of accommodations featuring comfortable double rooms and suites equipped with amenities like tea and coffee makers, air conditioning, and river views. Standout options include double rooms with pool views, as well as suites boasting hot tubs for enhanced relaxation.

Eat & Drink

Crowne Plaza Niagara Falls features onsite dining options including classic Italian dishes with hand-rolled pasta and homemade pizzas, enjoyed at the beautiful riverfront patio. The hotel offers an amazing breakfast, lunch, and diner service, focusing on providing a delightful culinary experience for guests.

Leisure & Business

Guests can unwind in the resort's recreational facilities, including a year-round indoor pool and fitness center. The resort's strategic location also allows easy access to various outdoor activities such as hiking and biking trails, providing ample opportunities for exploration and enjoyment of nature.

“The Four Points by Sheraton is perfectly situated just minutes from the breathtaking Niagara Falls, making it an excellent base for adventure!”view full review

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“A lovely riverside retreat with attentive service” view full review

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Private parking is possible on site at USD 10 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs US$18.95 per person per day.

There are no cots provided in a room.

Pets are allowed on request.

Number of floors:8

Number of rooms:140

Former name

crowne plaza niagara falls ny - riverside, an ihg hotel

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Queen Room Two Queen Beds Disability Hearing Access or Non-Smoking

Max:

2 persons

26 m²

Bed options:

2 King Size Beds

Coffee machine

Bathtub

room details

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Two-Bedroom Queen Suite Sofa Bed

Max:

2 persons

47 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Queen Room Two Queen Beds Hearing Accessible or Non-Smoking

Max:

2 persons

26 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Niagara Falls 3.7 km

Airports

Niagara Falls International (IAG) 5.9 km

Buffalo Niagara International (BUF) 32.9 km

Train

Niagara Falls Amtrak 6.0 km

Train100 m

Bus

Bus stop200 m

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Wonderful Waterfront Dining

“The deck restaurant offered a stunning view while enjoying delicious meals for breakfast, lunch, and dinner, truly enhancing our dining experience.” view full review

Relaxing Pool Time

“The pool area was clean and inviting, perfect for a refreshing swim without the crowds, making it an enjoyable spot for my family.” view full review

Cozy and Comfortable

“Our room featured a comfortable bed and pillows that ensured a restful sleep, despite the room having an older aesthetic.” view full review

Excellent Breakfast Service

“The breakfast team went above and beyond; even when they ran out of milk, they quickly fetched more, ensuring we had everything we needed.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Only dogs are allowed
Rooms/ Facilities for disabled
Security
Lift
Sundry/Convenience shop
Vending machines
Ice machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Canoeing
Hiking
Cycling
Bowling
Stationary bike
Fishing

Guest Parking

Microwave on request

Services

Housekeeping
Laundry
Welcome drink
Email service
Happy hour

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables
Catering service

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Audiovisual equipment

Children

Cots available

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Ballroom
Live entertainment
Treadmill
Pool with view
Shallow end

Room features

Air conditioning
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Microwave on request

Media

Free local telephone calls
Data ports
AM/FM alarm clock

Room decor

Carpeted floor

Location

7001 Buffalo Ave, Niagara Falls, New York, United States, 14304

Map view

street view

7001 Buffalo Ave, Niagara Falls, New York, United States, 14304

City landmarks

Island

Grass Island

4.5 km

Bridge

North Grand Island Bridge

790 m

Chute du niagara

1.2 km

Regal Niagara Falls Stadium 12

1.7 km

East Overlook

1.7 km

Duck blind

1.7 km

Griffon Park

2.6 km

332 Prospect St

Niagara Falls State Park

6.7 km

Park

Buckhorn Island State Park

2.1 km

Navy Island

2.9 km

101 Old Falls St

Old Falls Street

6.4 km

Eagle Overlook

2.6 km

Park

Hyde Park

3.2 km

Island Church

3.2 km

Church

Island Presbyterian Church

3.2 km

Four Seasons Cinema

3.4 km

Seasons Cinema

3.4 km

Gill Creek Park

3.5 km

Niagara Falls International Airport 9900 Porter Road

Ira G. Ross Aerospace Museum

4.4 km

La Chute River

The Falls of Carillon

3.8 km

Niagara Parkway

Battle of Chippawa National Historic Site

4.1 km

Kingdom Hall of Jehovah's Witnesses

3.8 km

Parking area

Summit Park Mall Parking Lot

4.0 km

Battle of Chippawa

4.1 km

Church

St. Leo's Church

4.0 km

Calvary Baptist Church

4.1 km

Hope Church

4.1 km

Niagara Falls Veterans Memorial

4.1 km

Singer Castle

4.2 km

Nearby

Island

Grass Island

650 m

Restaurants

Macoretta's

160 m

6926 Buffalo Ave

Lasalle Yacht Club

420 m

73 S 68th St

Jaco's Restaurant

420 m

7202 Buffalo Ave

Brown Bear Diner

910 m

6124 Buffalo Ave

Reviews and Ratings

Feedback from previous guests about their experience. <br />

62%

liked the resort and would come back

Friendly staff

Nice river view

Noisy rooms

Plumbing issues

6.2/10

Nice

Rooms

5.4

Location

7.4

Service

6.9

Dining

5.4

Larry

United States, January 2025

5.0/10

My stay at the hotel was quite disappointing. While the location was great, making it easy to access Niagara Falls, the rooms fell short of basic cleanliness standards. The service left a lot to be desired, and I had a rather uncomfortable experience during breakfast. Overall, I felt the value for money was lacking, especially considering the state of the facilities.

Rooms

5.0

The rooms were dirty, with hair in the shower and unclean sinks, which made my stay less enjoyable. Although I appreciated that my room faced the pool, cleanliness is key.

Service

5.0

The service was quite unprofessional and inattentive, especially during breakfast when the waitress rushed us out. I expected better care in a hotel setting.

Location

8.0

The location was perfect for a quick trip to Niagara Falls, just about 10 minutes away, which I appreciated. It had the potential to be a good base for our visit.

Dining

5.0

The breakfast options were oily and lacked flavor, which was disappointing considering the price. I felt there should have been more variety.

Facilities

5.0

Overall, the facilities seemed neglected. The dining area should have been cleaner and more inviting.

Charles

United States, January 2025

5.0/10

My stay at the hotel had its ups and downs. The location was great, just a short drive from Niagara Falls and near lots of shopping options. However, the rooms could definitely use some deep cleaning, and the dining experience left a lot to be desired. The staff was friendly, which was a plus, but the overall service at times felt rushed. I'd say it offers some good value as a base for exploring the area, but I wouldn't recommend it if you're looking for luxury.

Rooms

5.0

The rooms had stains on the bathroom walls and ceiling, and overall cleanliness was questionable.

Service

5.0

The staff seemed rushed at times, and there were some loud confrontations with guests that detracted from the experience.

Location

7.0

The location was nice, not right at the Falls, but close enough, and near shopping. It felt a bit sketchy, but I didn't mind driving to the attractions.

Dining

5.0

Dining was a letdown as the food wasn't good, and not many options were available.

Facilities

5.0

Basic facilities, nothing stood out as particularly great.

Charles

United States, December 2024

6.8/10

My stay at the hotel was a mixed bag. The location is fantastic, just a short drive from Niagara Falls, and the parking space was sufficient. While the staff was mostly wonderful and helpful, my experience with the front desk wasn't great. The room we stayed in was quite small for five people, and it was full of flying bugs and had an uncomfortable chill to it upon arrival. I appreciated the cleanliness but wished for a better overall experience.

Rooms

5.0

The room was quite small for five people, and we encountered flying bugs and spiders. It was also uncomfortably cold when we entered, but it was otherwise clean.

Service

7.0

Overall, the service was really great and helpful, but I had a less than pleasant interaction with the front desk officer.

Location

8.0

The location is excellent, just a five-minute drive from Niagara Falls with good parking. However, it's in a rough part of town.

Dining

7.0

The dining options were decent, but I would've loved to see more variety.

Facilities

6.0

Facilities were okay, but nothing stood out as exceptional during my stay.

Philip

United States, December 2024

5.4/10

My stay at the hotel had its ups and downs. While the location was nice and away from the busy traffic, the rooms were unfortunately facing the parking lot and quite noisy. The staff were friendly and helpful, but I experienced a significant issue with unrequested charges added to my account. Overall, the hotel had its charm, but it didn't quite meet my expectations for comfort and service.

Rooms

5.0

The rooms were not comfortable at all, especially with the view towards the parking lot and some noise issues. I'd say it felt like a $65-$85 room.

Service

5.0

While the staff was generally friendly, I had a negative experience when one employee yelled at me regarding unexpected charges. This made my family feel unwelcome.

Location

7.0

The hotel has a nice location, which is a bit removed from busy spots. It overlooks the river, providing a great view, but some areas of the hotel seemed a bit run down.

Dining

6.0

I found the dining options to be okay, but some items seemed overpriced, especially with the $10 daily charge.

Facilities

5.0

Facilities had potential, but I faced issues with plumbing, like backed-up drains that were off-putting.

Friendly staff

Noisy rooms

John

United States, October 2024

7.2/10

The hotel has a lovely location with a beautiful view of the river, which I really enjoyed. The rooms were clean and comfortable, but I had hoped they'd be adjacent as I requested. The staff was friendly, but there was a bit of a delay with room cleaning. Overall, the pricing felt reasonable for what we got, even though the dining options weren't great.

Rooms

8.0

The rooms were clean and comfortable, although they weren't adjacent as I requested.

Service

7.0

The staff was too friendly and pleasant, but they were unsympathetic to the delay regarding the room cleaning.

Location

9.0

The location was very nice with a great view of the river, which was amazing.

Dining

5.0

The breakfast was a bit disappointing as it was sparse and not very varied, only offering toast, bagels, or waffles.

Facilities

7.0

The hotel had good amenities, but I expected a bit more from the overall facilities.

Sally

United States, October 2024

6.2/10

I had a mixed experience at this hotel. The location was great, just a short drive from Niagara Falls, and the staff was friendly and did their best to help us. However, the room we stayed in was not cleaned properly, which was disappointing. Overall, I think the hotel has potential but needs some improvements.

Rooms

5.0

The room was spacious with two queen-size beds, but it was right beside the elevator which was a bit noisy. It could have been cleaner, to be honest.

Service

8.0

The service was friendly, with staff often seen pitching in wherever they could. Emily, in particular, went above and beyond to make sure everything was okay.

Location

7.0

The hotel's location is decent, about 15 minutes from Niagara Falls by car. While it's not exactly in the heart of tourist attractions, it was manageable for us.

Dining

5.0

I was disappointed by the lack of a complimentary breakfast. It would have been nice to start the day with more options.

Facilities

6.0

While the pool area was well-maintained, the hotel could benefit from more amenities.

Laura

United States, September 2024

7.0/10

I had a pleasant stay overall at this hotel with friendly staff and a clean pool, but the rooms felt a bit dated and could have been cleaner. The location is great for visiting the nearby falls, but the area itself felt a bit run down. The dining options were limited and it was unfortunate that breakfast wasn't included, though the pool area was nice for relaxation.

Rooms

6.0

The rooms were a little dated and could have been cleaner, holding little privacy, but they were spacious enough.

Service

8.0

The staff was nice and friendly, took care of my needs, and clarified that breakfast is not included.

Location

7.0

The hotel is great with a view of the Niagara River and close to the falls, but the area looked shady and not very safe.

Dining

5.0

The breakfast was limited to toast, bagels, or waffles only available on weekends, which was a bit of a letdown.

Facilities

8.0

The pool area was well-maintained and enjoyable, making it a nice spot to unwind.

Jim

United States, August 2024

8.2/10

I had a pleasant stay at this hotel, with clean and comfortable rooms and incredibly friendly staff that made me feel welcome. The location near the river and close to Niagara Falls was definitely a highlight, though the area could use some development. The breakfast dining experience was decent but could have offered more variety. Overall, it's great value for money, especially considering the beautiful views.

Rooms

9.0

The rooms were clean and offered a comfortable stay, plus there was an extra bed option, which was great for my needs.

Service

10.0

The service here was outstanding; the staff was very friendly and accommodating during check-in and check-out, and they really made an effort to ensure I was satisfied.

Location

7.0

The location was nice, right by the river and close to Niagara Falls, but the surroundings could be improved as it felt a bit run-down in areas.

Dining

7.0

The breakfast was enjoyable with a good selection of hot and cold dishes. However, it was limited during my stay due to understaffing.

Facilities

8.0

The facilities were good, and I appreciated how well-maintained they were, especially the common areas.

George

United States, August 2024

6.0/10

The hotel had a great location by the river, making it easy to explore Niagara Falls. While the staff was incredibly friendly and helpful, I found the rooms to be a little dated and not as clean as I'd hoped. There were some issues, like towels missing at the pool and having to ask for basic supplies. Overall, the experience was mixed, with some positives but definitely room for improvement.

Rooms

5.0

The rooms were a bit dated and could have been cleaner. It took over 2 hours to warm up since it only got to 65 F after being set to 68 F, and I had to ask for basic items like toilet paper and towels.

Service

9.0

The service was fantastic! The staff was very friendly and offered great suggestions for local dining, which really added to my stay.

Location

6.0

The location is nice, right by the river near the bridges, but the overall area felt run down and wasn't very family-friendly.

Dining

6.0

The dining options were decent but could use more variety for the price. I was surprised to find out about daily parking fees only after checking in.

Facilities

5.0

The hotel facilities need some attention; the pool had no towels available at any time, which was disappointing.

John

United States, July 2024

6.6/10

The hotel has a beautiful view of the water and the rooms are spacious and clean. The location is convenient, especially for our shopping plans. However, the service could use improvement as first impressions were not great, and the dining experience was a bit lackluster and overpriced for what we received.

Rooms

Service

6.0

The staff was friendly and took care of my needs, but the initial service wasn't ideal, and it felt like a mixed bag overall.

Location

8.0

I loved the location right along the river, even though it’s not super close to the Niagara Falls, it was still convenient for shopping.

Dining

5.0

The dining options were okay, but certainly not impressive; it felt overpriced for what was offered, and I missed having a complimentary hot breakfast.

Facilities

7.0

The facilities, including the pool, were generally clean and enjoyable, though they could use a little more maintenance.